While issues are rare, due to the nature of the internet, live streaming can be subject to external influences that can cause interruption or disruption to the broadcast and/or recording of services. No guarantee is given that
audio/visual data delivered over the internet will be uninterrupted or error-free. Wesley Media will not be liable for any corruption to, delay in receiving or other defects relating to data dispatched over the internet.
Issues watching your Webcast?
A number of factors can cause issues when trying to view a webcast. If you are experiencing a problem please try the below troubleshooting tips.
- Please Wait Screen - If you are still seeing this screen upon the service start time please refresh your browser (F5) - although please note sometimes services do run a little late.
- Buffering / Stream Drop Outs - Try refreshing (F5) or a different device, or web browser (we recommend Google Chrome).
- No Compatible source found - Please try refreshing (F5) or a different web browser.
- If the above fail try restarting your device or if using wireless/Wifi, try plugging into your router.
If you continue to experience issues then please contact us on 01536 314 895, 09:00-17:00 Monday to Saturday.